77jll Casino Privacy Policy

77jll Casino ("77jll," "we," "us," "our") operates the online gaming platform accessible at https://77jll.app. We are the data controller responsible for the personal data of players and visitors who interact with the 77jll platform. As data controller, we determine the purposes and means by which your personal data is processed.

We are committed to handling your personal information with the highest standards of transparency, integrity, and security — values that are central to how 77jll operates as a trusted online gaming destination for Filipino players across Metro Manila, Cebu, Davao, Quezon City, Makati, and beyond.

If you have any questions about how 77jll handles your personal data, you may contact our Data Protection Officer (DPO) using the details provided in Section 14 of this Policy.

77jll collects the following categories of personal data from players and platform visitors:

We do not collect sensitive personal information such as racial or ethnic origin, political opinions, religious beliefs, or health data, except where strictly required by applicable law or regulatory obligation (for example, problem gambling self-exclusion records).

77jll collects personal data through the following means:

• Direct interactions: Data you provide when registering an account, completing KYC verification, making deposits or withdrawals, contacting our support team, or participating in promotions.
• Automated technologies: Technical and usage data collected automatically when you access the 77jll platform, including through cookies, web beacons, and server logs. See Section 7 for more details on our cookie practices.
• Third-party sources: Identity verification data from KYC service providers; fraud and risk data from payment processors; and publicly available information used to verify your identity or comply with anti-money laundering (AML) obligations.
• Payment providers: Transaction confirmation data from GCash, Maya, and Philippine bank partners when you make deposits or request withdrawals.

77jll uses your personal data for the following purposes:

• Account management: To create, maintain, and administer your 77jll player account, including processing your registration and verifying your identity.
• Service delivery: To provide access to games, process deposits and withdrawals, and deliver the core features of the 77jll platform.
• Legal and regulatory compliance: To fulfil our obligations under Philippine law, including the Data Privacy Act of 2012, Anti-Money Laundering Act (AMLA), and applicable gaming regulations. This includes conducting KYC checks and filing required reports.
• Fraud prevention and security: To detect, investigate, and prevent fraudulent transactions, unauthorised account access, and other illegal or prohibited activities on the platform.
• Responsible gaming: To monitor gaming behaviour, identify signs of problem gambling, and administer responsible gaming tools such as deposit limits, cooling-off periods, and self-exclusion.
• Customer support: To respond to your enquiries, resolve disputes, and provide technical assistance.
• Marketing communications: To send you promotional offers, bonus notifications, and platform updates — but only where you have given your consent or where we have a legitimate interest to do so. You may opt out at any time.
• Platform improvement: To analyse usage patterns, conduct research, and improve the features, performance, and user experience of the 77jll platform.

Under the Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, 77jll processes your personal data on the following legal bases:

• Contractual necessity: Processing required to perform our contract with you — i.e., to operate your 77jll account and deliver the services you have signed up for.
• Legal obligation: Processing necessary to comply with applicable Philippine laws and regulations, including KYC, AML, and gaming regulatory requirements.
• Legitimate interests: Processing carried out for 77jll's legitimate business interests, such as fraud prevention, platform security, and service improvement, where these interests are not overridden by your rights and freedoms.
• Consent: Processing based on your freely given, specific, informed, and unambiguous consent — for example, for marketing communications or optional personalisation features. You may withdraw consent at any time without affecting the lawfulness of prior processing.

77jll does not sell, rent, or trade your personal data. We may share your data with the following categories of recipients only where necessary and under appropriate data protection safeguards:

• KYC and identity verification providers: Third-party services that assist in verifying your identity and age in compliance with Philippine regulatory requirements.
• Payment processors: GCash, Maya, and Philippine banking partners involved in processing your deposits and withdrawals. These providers receive only the data necessary to complete the transaction.
• Game content providers: Licensed third-party game studios whose games are hosted on the 77jll platform. These providers may receive anonymised or pseudonymised session data for game integrity and technical purposes.
• IT and security service providers: Cloud hosting, cybersecurity, and fraud detection vendors who process data on our behalf under strict data processing agreements.
• Regulatory and law enforcement authorities: Philippine government agencies, including the National Privacy Commission (NPC), PAGCOR, and the Anti-Money Laundering Council (AMLC), where disclosure is required by law or court order.
• Professional advisers: Lawyers, auditors, and accountants who require access to certain data in the course of providing professional services to 77jll, subject to confidentiality obligations.

The 77jll platform uses cookies and similar tracking technologies to enhance your experience, maintain session security, and gather analytics data. The types of cookies we use include:

• Strictly necessary cookies: Essential for the platform to function. These include session authentication cookies that keep you logged in to your 77jll account. These cannot be disabled.
• Performance and analytics cookies: Used to understand how players interact with the 77jll platform — for example, which games are most popular and where users encounter difficulties. This data is aggregated and anonymised.
• Functional cookies: Used to remember your preferences, such as language settings and display options, to personalise your 77jll experience.
• Security cookies: Used to detect and prevent fraudulent activity, bot traffic, and unauthorised access attempts.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the 77jll platform. Strictly necessary cookies cannot be disabled as they are essential to platform operation.

77jll implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the 77jll platform.
• Encryption of sensitive data at rest, including financial information and government ID details.
• Two-factor authentication (2FA) available for all player accounts.
• Regular security audits, penetration testing, and vulnerability assessments conducted by independent security specialists.
• Strict access controls ensuring that only authorised 77jll personnel can access personal data, on a need-to-know basis.
• Comprehensive incident response procedures, including notification protocols in the event of a data breach as required by the NPC.

While 77jll takes all reasonable steps to protect your data, no method of electronic transmission or storage is completely secure. In the unlikely event of a data breach that poses a risk to your rights and freedoms, 77jll will notify you and the National Privacy Commission in accordance with applicable law.

77jll retains your personal data for as long as is necessary to fulfil the purposes described in this Privacy Policy, or as required by applicable Philippine law and regulatory obligations. The following general retention periods apply:

• Account data: Retained for the duration of your active account relationship with 77jll, and for a minimum of five (5) years following account closure, as required by AML and gaming regulatory obligations.
• Transaction and financial records: Retained for a minimum of five (5) years from the date of the transaction, in compliance with AMLA requirements.
• KYC and identity verification documents: Retained for a minimum of five (5) years following account closure or the completion of the relevant transaction.
• Customer support communications: Retained for two (2) years from the date of the last interaction, unless a longer period is required for dispute resolution or legal proceedings.
• Marketing consent records: Retained for the duration of your consent and for one (1) year following withdrawal of consent, as evidence of compliance.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in a manner that prevents re-identification.

As a data subject under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by 77jll:

To exercise any of these rights, please contact our Data Protection Officer using the details in Section 14. We will respond to all verified requests within fifteen (15) business days, as required by the Data Privacy Act of 2012. We may need to verify your identity before processing your request.

Please note that certain rights are subject to limitations where processing is required for legal compliance, fraud prevention, or the establishment, exercise, or defence of legal claims.

The 77jll platform is strictly intended for adults aged 21 years and above, in accordance with Philippine gaming regulations. 77jll does not knowingly collect personal data from individuals under the age of 21.

If we become aware that personal data has been collected from a person under the age of 21, we will take immediate steps to delete that data and close the associated account. If you believe that a minor has registered on the 77jll platform, please contact us immediately at the details provided in Section 14.

In the course of operating the 77jll platform, your personal data may be transferred to and processed in countries outside the Philippines — for example, where our cloud infrastructure providers or game content partners are located. Where such transfers occur, 77jll ensures that appropriate safeguards are in place to protect your data to a standard equivalent to that required under the Data Privacy Act of 2012.

These safeguards may include contractual clauses approved by the National Privacy Commission, adequacy decisions, or other legally recognised transfer mechanisms. By using the 77jll platform, you acknowledge and consent to such transfers where necessary for the delivery of our services.

77jll reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or regulatory requirements. When we make material changes, we will notify you by posting a prominent notice on the 77jll platform and, where appropriate, by sending a notification to your registered email address.

The "Effective Date" at the top of this page indicates when the current version of the Privacy Policy came into force. We encourage you to review this page periodically to stay informed about how 77jll protects your personal data. Your continued use of the platform following the posting of any changes constitutes your acceptance of the revised Privacy Policy.

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 77jll handles your personal data, please contact our Data Protection Officer:

You also have the right to lodge a complaint directly with the National Privacy Commission of the Philippines if you believe that your data rights have been violated. Information on how to file a complaint is available on the NPC's official website.